Hi horlogeforum.nl experts - I have a Seiko 5M42-OE39 with damage to the faceplate “glass”. I believe you call it the crystal? I am not familiar with the terminology, so apologies if this does not sound right. Can this be repaired? I live in Belgium and was wondering if someone can recommend a repair service in Belgium or a mail-in repair service. I have heard stories of the official Seiko repair service being a rip-off, so looking for other avenues here. Thanks and apologies for my English language post.
It is a simple task for most Seiko dealers, the glas and a glass gasket can be ordered from Seiko, best is to combine it with replacing the capacitor too.
For a specialist, www.horlogeglas.nl, nowadays located in Sittard.
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I suppose it’s decency, since this is a Dutch watch forum.
@toi_classified, beware that some seiko dealers don’t do their repairs themselves and ship the watch to… a seiko repair center 
Or their own watchmaker. Charging you some extra for their service and shipping costs.
So perhaps some members can recommend you dealers or watchmakers who can help you for a reasonable price.
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Thanks a lot everyone! So it looks like my best bet is to just go to a seiko dealer and pony up the cash they ask? Let me call a few and find out how much they charge. Any ideas on how much this will cost? 50-100 euros I am guessing?
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Thanks! Will report back on what I find.
Many jewellers send their watches to Richard, www.horlogeglas.nl, he is psecialized in Seiko but does everything else too.
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I went to a local jeweler here (Seiko dealership) in Brussels and they said it would cost 80-90 euros and it would take 7 weeks. That is a really long turnaround time. I am going to contact Richard now.
Just asked over at SCWF forums and they recommended that I purchase the sapphire crystal (listed on ebay as item
221893261962) and have it installed. I paid about 37 GBP (including shipping to Belgium). Now the challenge is to find a decent watchmaker here in Brussels who can install the crystal.
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Thanks! I work in Antwerp, so perhaps I can check at a few watchmakers there to see if they can install the crystal. I am learning a lot here. BTW, turns out the ‘standard’ crystal that the seiko dealership/manufacturer installs is apparently inferior to this sapphire crystal I just purchased. So looks like I am coming out a bit ahead in terms of price/quality ratio by ordering the crystal myself and getting it installed.
Uw bericht is tijdelijk verborgen en wordt zo spoedig mogelijk beoordeeld.
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It gets even more interesting. The Seiko service is indeed a complete rip-off. My local Seiko dealer said the sapphire crystal option is 140 Euros (this price includes the crystal, installation, postage etc.). Wait time is 6-7 weeks. The same dealer said it would cost me 15 euros to replace the crystal if I brought my own crystal. However he needs to send it somewhere and the wait time is two weeks. I’m glad I went about buying the crystal myself.