Onderstaand bericht is wereldkundig gemaakt door Magrette, Schijnt dat hun bronsleverancier een verkeerde samenstelling geleverd heeft:
UPDATE Alloy test
Dear Regattare Bronze customers,
After our colleagues from Helson and Benarus recently announced that their bronze watches appeared to be made from a different alloy than advertised, we decided to have our cases tested as well.
Yesterday we got the final results back from an independent laboratory in New Zealand. We had several cases tested to make sure we got results that were representative of the different batches we received from our supplier.
Like with our colleagues, it appears that our supplier did not deliver us what was promised and confirmed by them more than once to be CuSn8, a bronze alloy that has a high amount of copper, some tin and very little other metals.
The alloy that was found in our cases is a high level brass alloy. That contains a lower percentage of copper, zinc and a tiny bit of lead. The same material saxophones, trumpets, trombones are made of.
Fact is that we unwillingly and unknowingly have been selling the watch cases as CuSn8 bronze. We are currently considering several options of solving this to the full satisfaction of our customers. We now think this will be possible, but need confirmation of several scenarios before being able to present our ideas to you in full.
We hope you understand this is quite a special situation and that it involves close communication with our suppliers and other parties to reach a solution that will be workable, that minimizes the business impact to our small company and that makes our faithful customers happy.
As soon as we will be able to present a viable solution in full, we will communicate it on our magrette.com and magrette.eu web sites, as well on the facebook/magrette.eu page and in the larger watch community forums. We want to communicate openly about this and appreciate you sharing this info within the watch community.
It does not suffice to say that we feel a victim ourselves because of our good faith in our business partners. We feel we have to make this right, staying true to our own values and beliefs.
Needless to say we will contact all buyers of this model by email as soon as we have a detailed plan. We will also contact all people who have reserved this model for purchase with some clear options as soon as possible.
We probably will not be able to answer all individual questions at this point in time, but will try to answer most asked question on forums/facebook whenever possible. We need to spend time sorting this out, so we can continue doing what we like much more: introducing new models and sell these to our customers.
With kind regards,
Dion McAsey
Founder Magrette Timepieces
Stephan Trimbos
Magrette Timepieces Europe
