Ik krijg toch regelmatig updates per mail en ze posten toch wel eens op Instagram. Dat het oktober werd was me wel duidelijk. Ik heb nog goede hoop.
Ik heb ze ook een mail gestuurd een tijdje terug en daar kreeg ik netjes antwoord op.
Hier ook geen commentaar op hun communicatie. Best prima eigenlijk. Een extra foto hier of daar zou leuk zijn, maar ze houden je prima op de hoogte. Ik hoef geen dagelijkse instagram-like update.
Ik heb ook zeker geen klachten over de frequentie van de communicatie, of de intentie die er achter zit; ben ook nog steeds enthousiast. Het valt me alleen over de loop van deze campagne op dat ze vaker dan ik zou verwachten nogal ‘onhandig’ communiceren. (zoals het stellen dat iedereen een DHL-code gekregen zou hebben)
Shipping Update Posted by MAEN Watches (Creator)
_Hi everyone, here is some new information regarding shipping. _
Right now we have the following estimates;
38 mm: Shipped from Switzerland to Sweden on Tuesday, 23 Oct. Shipping from Sweden to worldwide on Thursday, 25 Oct or Friday 26 Oct.
42 mm + Doubles: Hopefully ready to be shipped from Switzerland to Sweden on Friday , 26 Oct. Shipping from Sweden to worldwide on Tuesday, 30 Oct or Wednesday, 31 Oct.
We understand that everyone is very excited to get their watch, but especially the packing has proven really time-consuming because of all the different SKU’s, spare-parts, First Edition nrs etc. So this is why everything is moving a bit slower than we would want. In the end, this is not something you can rush, so we just have to wait until all is ready.
Net binnengekomen
Posted by MAEN Watches (Creator)
Hi everyone, here is a new shipping update.
Unfortunately the shipping of the 38 mm is somewhat delayed due to customs clearance issues in Switzerland and miscommunication between DHL Sweden and DHL Switzerland. We have been pushing since Monday to arrange the pick-up and it has been a very tiresome process…
New estimates:
38 mm: Shipped from Switzerland to Sweden Today, 26 Oct. Shipping from Sweden to worldwide on Wednesday 31 Oct or Thursday 01 Nov.
42 mm + Doubles: Unfortunately delayed by 1 to 1.5 week. Mainly due to capacity problems at the assembly house as the packing is a lot of work that needs to be done by many people and the assembly house has to fit this work into their operation schedule, so once there is a delay in one stage it leads to another delay in the workflow etc. Estimated time ready for shipment to Sweden is Monday, 5 Nov.
We are very sorry for the delays and have been pushing as much as we can, but unfortunately a lot is out of our control right now